Responsible Gaming

Responsible gaming means making informed choices about when, how often and how much you play. Before starting a session, decide how much money and time you are comfortable spending. Treat this amount as an entertainment cost rather than an investment or an opportunity to earn income. Gambling outcomes are determined by chance, and no strategy, system or pattern can guarantee a win.

Only gamble when you are in a suitable frame of mind. Avoid playing when you are upset, tired, stressed or affected by alcohol or medication. Do not gamble to escape personal problems, change your financial situation or recover money you have lost. If gambling stops feeling enjoyable, pause your play and consider using the available account controls or seeking independent support.

• Set a spending budget before you play and do not exceed it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from rent, bills, food and other essential expenses.
• Never borrow money, sell possessions or use credit to gamble.
• Do not chase losses by increasing stakes or playing for longer.
• Remember that past results do not predict future outcomes.
• Read the rules and relevant game information before placing a bet.
• Keep your account details secure and do not allow other people to use your account.

Understand the risks

Every game has its own rules, risks and expected outcomes. Make sure you understand how stakes, wins, losses and any applicable conditions work before playing. A win is never guaranteed, and a losing session does not make a win more likely. Random events remain random, regardless of previous results, the amount already played or how close a result may appear to have been.

Review your gaming activity regularly. Think about how often you play, how much time you spend gambling and whether your spending remains within your planned budget. Keeping a personal record of deposits, wagers and losses may help you notice changes in your behaviour. A budget should be a firm limit, not a target or an amount you are expected to spend.

Vegas Nova Casino may make account and gaming controls available to help players manage their activity. Depending on the features available to your account, these controls may include spending or deposit limits, session reminders, time limits, activity statements, temporary account breaks or self-exclusion. Check the information in your account and choose settings that reflect a realistic budget.

Limits work best when they are set before you start playing. A limit is a safeguard, not an amount you must spend. If you reach a limit, stop playing rather than using another payment method or opening another account. Do not attempt to bypass a restriction that you have chosen to protect yourself.

Take a temporary break

A temporary break can provide time away from gambling if you want to review your habits or feel that your play is becoming difficult to manage. During a break, do not attempt to use another account or another person’s account to continue playing. Use the time to speak with people you trust, review your finances and consider professional support if needed.

Consider self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or longer. If you request self-exclusion, access may be restricted in accordance with the applicable process and terms. Provide accurate information and follow all instructions. Self-exclusion supports your decision to stop, but it can be strengthened by blocking gambling websites, managing access to money and seeking independent assistance.

To ask about available limits, a temporary break or self-exclusion, use the customer support channel made available on the website. Clearly explain that your request relates to responsible gaming so it can be directed appropriately. Do not create another account while a restriction is active.